We take private tours so that it can be a little flexible. Anita was very professional and polite. She knew great places for viewing birds. Our first visit to Australia and we wanted to see some endemic birds. We didn’t know what kind of tour to take and she was very accommodating. The place for lunch was very nice. We cut the tour a little short because we changed it a bit. We were not aware that we would need shoes for walking through water on mud flats. So we didn’t do the second beach walk. Just a heads up on that would have helped. We had water shows with us at the hotel. She needs to speak a little louder for people in the backseat especially if she is told they can’t hear very well anyway. A bird book would have helped or looking up birds for us would have been nice. No guarantee that we could use our phone service since we are from the US. All in all it was a very nice trip.