Wonderful Pearl Dinner Cruise

Pastis1990

01 Feb, 2024

The music was too loud and made my ears hurt. I would have liked to just look at the scenery and eat in peace. Couldn't even hear my own thoughts.

SharonandDaveConsett

31 Dec, 2023

Told us our tickets were cancelled after we had travelled to Bangkok and arrived at check in. Rude and unhelpful staff. Received the cancellation email a day after the event. The cruise wasn’t actually cancelled though as we watched it sail away from the dock. On its return we spoke to some of the customers who said it was shambolic and the food and drinks service was very poor so not a big miss in the end. AVOID at all costs

Gottago1961

07 May, 2023

Took this dinner cruise in March 2022 and loved the scenery. Recommended my daughter and husband to do it on their visit May 2023. She checked in with the manager, to inform him of her severe nut allergy and asked if he could have staff let her know what had NO nuts. She consumed 2 bites of a dish which was deemed as safe (broccoli salad) and had a severe reaction because it had actual nuts. Some of the staff were LAUGHING??!!! No one onboard knew how to respond or checked in with her. Thankfully her husband has First Aid, a guest gave her Benadryl, and her epi pen was on standby to be used. She spent the ENTIRE cruise below deck throwing up, keeled over in pain, with observing. So she wrote to the company, and received a reply from Nicha they couldn’t offer her a redo of the cruise or even a refund. REALLY??? How greedy can this company be? Not to mention the negligence of having 200 people onboard, and not ONE staff is trained to manage a medical emergency? This is not a small business. There are many in the boat, and each ticket cost $80 Canadian. Extremely disappointing: I will go out of my way to post on my FB and Instagram, do not take the cruise with this cruise line. Shame on you!!

terithorne

12 Jan, 2023

Really disappointed with the whole experience tonight and completely spoiled the evening. To be perfectly honest, it was carnage from the start before even getting onto the boat. Chaos with no clear direction for where we were going or what we were doing. Was completely mis sold on a number of things from seating to what was included in the package. Was sat on the bottom level of the boat, had a view of the buffet which resembled feeding time at the zoo. There was zero service or attentiveness from staff, infact we had to flag staff down ourselves on a number of occasions just to try and get a drink. Got increasingly frustrated with what should have been a lovely evening. Tried to order a bottle of wine before the boat had even left and none available. Was left with spirits, beer or cocktails. My mojito was essentially just soda water with mint leaves. Expressed our disappointment to them which proved to be pointless. When we told them we weren’t paying for what little we had, all of sudden we had 4 staff chasing us to pay. There was never a problem with paying, always happy to pay for good service, and more so with great service. The point was, the service in general was terrible. We were completely ignored. I’m sure some really love the experience, I think if you have a seat on the top deck the experience is amazing. Much more atmosphere and ambience. I’d recommend you check that before booking. It certainly wasn’t worth the 2500 Baht per person we paid. There was 4 of us and you couldn’t have got us of the boat quick enough. Waste of an evening, simply paying for the neons on the boat. Wouldn’t recommend.

Kerfuffles

05 Jan, 2023

Worth it! Great views of the grand palace, wat arun, a bridge (dunno what it's name is sorry). As well as a fantastic band who actually does a decent cover of bohemian rhapsody too. It was such a blast taking a look at all the views. We managed to score a seat at the front of the boat. I don't know if it is because trip.advisor get priority tickets or if you're in a pair you're more likely to be outside or what but when booking if I were you I'd try to get out the front of the boat or even request to be on the rooftop space if at all possible even if it costs extra somehow. WORTH ITS MONEY