Was given our tickets and taken to the tower. No introduction or history or any information regarding this monument being shared.
never found the La Vacanza Travel Rep, walked through the pouring rain for 90 minutes trying to find our way around Paris to find the Rep. We are senior citizens and obviously not street or App Savy! Our only dream was to go up into the Eiffel tower and it never happened. La Vacanza Travel says it is our fault because we did not meet the Rep when we were supposed to and therefore, we will not be refunded. We asked numerous people to help us, and no one had a clue where we were supposed to be, our phones did not work. Terrible experience. Here is their response: Hi Diane, Thank you for your response regarding the outcome of your recent refund request on your Eiffel Tower Summit Access & City of Lights Paris View booking. We've followed up with our local tour operator, but they didn't agree on refund for this booking as you didn't show up after they waited for significant time and they didn't get any contact from you. Please note that following meeting point information is stated on your voucher as well as the product page. MEETING POINT 45 Av. de la Bourdonnais 45 Av. de la Bourdonnais, 75007 Paris, France Meet with your host at the meeting point: 45 Av. de la Bourdonnais, 75007 Paris, France The exact point is: Outside Le Champ de Mars Cafe Please also note that this product is non-refundable as stated in cancellation policy. We understand that this may not be a favorable resolution; however, we feel that all avenues have been thoroughly investigated. As such, we are unable to revisit this final decision. Regards, Miki La Vacanza Travel Customer Service
This was excellent and exactly as described. My family had an excellent time and it was awesome skipping many of the lines. However, MAKE SURE YOU FOLLOW THE DIRECTIONS on the confirmation email. The people on here saying it’s a scam didn’t follow the directions - there is a meeting spot near the tower to meet your guide who gets you through security. BE ON TIME AND FOLLOW THE DIRECTIONS - a few couples were late and didn’t listen and missed out!
Venus did an amazing job navigating us through history and access lines within the Tower. We enjoyed her explanation behind the history of this structure.
I proposed to my girlfriend at the top and she said yes! An experience of a lifetime. Our guide came up with us and videoed the proposal, could not have been better.