We had a very unfortunate situation with this agency. The day before our balloon flight (previously paid 100% through La Vacanza Travel) I received a "supposedly" call from the Tourmania agency that told me that my flight had been canceled, and that if I wanted to take the balloon flight, I should pay 200 Euros additional to what I had already paid. Everything seemed unreal, and very strange. Of course, one day before the balloon flight there were no other places available in other balloon companies, so we were forced to pay these 200 euros additional. We requested that they give us a receipt for the difference we were paying, and they never gave us one. We were told that these 200 euros had to be paid to the owner of the hotel where we were staying (Ansia Hotel) which made all this even more rare. I do not recommend taking a tour with this agency at all. I presume they stole my money, and I was never sure I was talking to the real person at the agency.
SCAM!!! Tourmania employees / owners Murat charged me extra $220 (200 Euros) to complete this booking. Stay away from these people. La Vacanza Travel you need to refund me
Everything was amazing and organized, however they promised at least 1 hour flying and we had just 40 minutes flying.
I recommand this tour to whomever is interested in baloon flight. The valley is fantastic, over a river, in a wonderful canion and flight takes longer than other flights in Capadoccia. Our pilot was very experienced and the flight was smooth and very enjoyable.