A terrible cruise which barely moved up and down the river Your better off going to the Marina which is 100 times better. There was a weird Noddy mascot on the boat which was poor and you could tell the server put on a costume. We sat on the boat for over 40 mins whilst the apparent manager was trying to drag people walking by to pay to come on the boat. Due to this we were so late leaving and we couldn't come back quick enough and nearly missed our next appointment. Just awful!!!
Our booking through Tripadvisor stated 8pm departure for a two hour dinner cruise with the voucher also stating this time. The operator informed us less than 24 hours earlier it would be departing at 9pm instead, no reason given. We were due to fly out the next morning at 2.40am so needed to finish around 10/10.30pm to get organised. We could not attend this cruise at the 9pm departure time and get to the airport early enough. We have forfeited the cost of the cruise. Not good enough, if the booking time is confirmed it should stay that way. very disappointed in the whole process.
Very 3rd class boat that I will never get on in my whole life please be little more of standard. Bad experience
We were given the wrong boat and cruise name and sent from 1 boat to another despite asking the correct boat who hadn’t been forwarded out details. We left 75 mins late, the food was poor and very little meat. Other passengers served with their hands. The boat also appeared to have only one engine working and was difficult to manoeuvre.
The information about where to board the cruise was poor. Incorrect boat name and company. We were sent from one side of the quay to the other. We left 75 minutes late and the food had nearly all gone and was of poor quality. The boat appeared difficult to handle and possibly 1 engine wasn’t working. I’d be wary about booking through Trip Advisor again. The local companies should be checked out first.